INSPIRATION FINE ARTS
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Feedback Coordinator 

The Feedback Director will direct and oversee the organization's customer service operations.

Supervisory Responsibilities:
  • Oversees the daily workflow of the department.
  • Provides constructive and timely performance evaluations.
  • Handles discipline and termination of employees in accordance with incorporation policy.
  • Will evaluate any feedback received and come up with plans to better the non-profit
​

Duties/Responsibilities:
  • Drafts, implements, and executes policies and procedures to facilitate a quality customer service experience.
  • Develops and implements methods to record, assess, and analyze customer feedback.
  • Identifies and recommends or acquires updates and expansions to technology, equipment, and policies that may improve customer service and retention.
  • Acts as a liaison between the customer service department and other divisions in the incorporation.
  • Performs other related duties as assigned.
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Required Skills/Abilities:
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Strong supervisory and leadership skills.
  • Proficient with Microsoft Office Suite or related software.
Ready to Apply? 
Feedback director application
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  • About
    • Teachers
    • Executive Board
    • Our Cause
  • LEARN
    • Virtual Classes >
      • Writing
      • Art
      • Dance
      • Music
      • Theater
      • Photography
    • Events >
      • Advocacy & Art Show 2020
    • Summer Camp
    • Resources for students and parents
  • Get Involved
    • Teaching Positions
    • Executive Board Positions
  • Support us
    • Donate
  • Contact
  • Blog